Threads of Gaia

earth-loving, artisan accessories


Terms & Conditions


All orders are subject to availability. We endeavour to ensure that all products listed on our website are currently in stock, however in the event that an ordered item is not available we will notify you to arrange an agreeable alternative product or refund of your order. All prices are shown in Australian $.

We have done our best to display the colours of our products as accurately as possible on this website and we strive to provide a number of clear images of each piece together with approximate measurements.  Please be aware however that the colour you see will depend on your monitor, therefore we cannot guarantee that your monitors display of any colour will be accurate. Please also note that due to the hand printed nature of our products, and the natural weave of fabric used, irregularities, imperfections or variations may occur, these are part of the handcrafted quality and character of the product, we do not accept returns on this basis. 

 

Exchange & Refund Policy:

All sales are final. Please choose your purchase carefully as we do not offer a refund or exchange on products if you change your mind. If the product is faulty, please advise us within 48 hours of receiving the delivery and we will arrange for an agreed alternative or a refund.

If the package is damaged on delivery, please do not accept it and contact us immediately. Otherwise please take photos of the damaged package and contact us within 48 hours.

 

Shipping & Delivery:

Australian customers: We endeavour to process your order as quickly as possible, orders are usually despatched from Perth, Australia within 3-5 working days. If there is any delay in this time frame we will contact you.

International customers: Please contact us at hello@threadsofgaia.com prior to making a purchase for a quote for international shipping to your address. Please note customers outside of Australia may be liable for import duties, sales taxes or customsclearance and fees on delivery of your order. We are not liable for any taxes or clearance issues associated with international delivery. We are also not able to estimate the cost of any potential fees, please contact your local customs office for further information.

 

Copyright: 

This Website is our copyright property. You are provided with access to it only for your personal and non-commercial use. You may not reproduce or publish from any part of this website without written permission, this includes but is not limited to logos, branding, photographs, images, designs, copy, content, products

 

Privacy Policy: 

We respect the privacy rights of our customers and keep any information we collect from you securely. This information is used to process your orders and send out newsletters if requested. We do not pass on / swap or sell any personal details.

 

General:

We are not liable to you or anyone else for any loss in connection with use of this Website or a linked website which we provide solely for your information.

 

This Web site is operated by Threads of Gaia, All enquiries may be directed to 

e: hello@threadsofgaia.com

phone: +61 435280202

ABN 62 260 511 218