Threads of Gaia

earth-loving, artisan accessories


Shipping & Returns


Shipping & Delivery:

Australian customers:

We endeavour to process your order as quickly as possible, orders are usually despatched from Perth, Australia within 3-5 working days. If there is any delay in this time frame we will contact you.

 

International customers:

Please contact us at hello@threadsofgaia.com prior to making a purchase for a quote for international shipping to your address. 

Exchange & Refund Policy:

All sales are final. Please choose your purchase carefully as we do not offer a refund or exchange on products if you change your mind. If the product is faulty, please advise us within 48 hours of receiving the delivery and we will arrange for an agreed alternative or a refund.

 

If the package is damaged on delivery, please do not accept it and contact us immediately. Otherwise please take photos of the damaged package and contact us within 48 hours.